knowledge management status in crisis management regarding eiral model

نویسندگان

mohammadali hosseini

hamidreza khanke

fatemeh sanaati

eisa malmier

چکیده

introduction: knowledge is one of the most important assets of any organization and the importance of knowledge management in the information age is considered more than ever. experts believe that organizational success or failures are associated with knowledge management. both implicit and explicit knowledge management are so important in disaster management. the aim of this study is to determine the state of knowledge management in crisis management based on earl model. methods: it was a cross-sectional descriptive study that conducted on 115 persons out of 500 participants in sixth emergency medicine congress. these participants were selected randomly based on inclusion criteria. in this study, the questionnaire was designed based on earl knowledge management model in six categories (systemic, way mapping, processing, economical, organizational and locational). its validity was confirmed by experts’ opinions and its reliability was calculated with internal consistency (chronbach alpha: 0.86) based on pilot study with 14 samples. results: findings showed that most of the participants were women (56.6%) with average age of 31-40 years old (0.49) and with bachelor of science and phd degree (mean: 0.44). moreover total mean of knowledge management was 16.25 and in any categories was as follow: systemic (27.67), way mapping (33.21), processing (16.56), economical (3.56), organizational (6.59) and locational (9.98). conclusion: overall status of knowledge management was under average mean index and the least value belonged to economical category. it indicates that the authorities must attend in both aspects of tacit and explicit knowledge management in crisis management.

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عنوان ژورنال:
health in emergencies and disasters quarterly

جلد ۱، شماره ۲، صفحات ۱۲۳-۱۲۷

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